We’ve got a Droid and a couple of older not-that-smart phones on our 3-way Verizon plan. The Droid is relatively new, and we’ve all been interested in it; Deb (she’s the one with the Droid) just loves the thing. After we’d all had time to look it over and consider our options, we decided we were all interested in owning one. So we called Verizon, and they described a “two for one” price offer, where you end up paying about $200 “for two phones” (I realize these are subsidized, this is simply how they describe it), along with an increase of $20/month on each of the other two phones ($40/month increase in total) for the “unlimited data plan”, as compared to the more modest data plans we already had on those phones.

We thanked them, waited for person #3 (eldest son, Brian) to become available, and explained the terms. He liked the idea, so we called them back about 20 minutes after the original call to “do the deal.” Things didn’t go well.

Now, let’s be very clear about this: Neither Deb or myself is your average consumer; we’re both technically very savvy, and we actually pay attention to the details when we’re doing things like this. So when Verizon began to get slippery, we caught it right away… and we called them on it.

Instead of the $40/month total increase in fees per new Droid for the unlimited data plan, Verizon now (20 minutes later) wanted $85/month. This is more than double what they originally said would be the continuing cost, a change in terms that is both unethical and simply bad business. It also represents an additional $540/year, which is a significant sum of money.

So we told them no, we weren’t going to complete the purchase. It would have been nice to have become a three-Droid household, but you know, when businesses are slimy, the urge to work with them dies very quickly.

Time to go see what the competition offers.

In closing, if you’re going to do any business with Verizon, get the name of the person you’re speaking with right up front, and make it very clear to them you’re writing down the terms they’re presenting so there can be no confusion on your end. I strongly suggest that if you catch any business pulling this kind of underhanded dealing, as we did today, that you decline to engage any further. Never reward a company for using sleazeball sales tactics.